Contact Us
Have questions, feedback, or suggestions about Cladogram Maker? We'd love to hear from you. Use the email below to reach our team for anything related to the tool, from bug reports to classroom use.
Email: support@cladogrammaker.com
Website: cladogrammaker.com
We typically respond within 24-48 hours on business days.
What We Can Help With
- Bug reports: something not rendering correctly, an export failing, a template not loading
- Feature requests: ideas for new templates, export formats, or editor tools
- Educational use: questions from teachers, students, or institutions about using the tool in coursework
- Press & partnerships: coverage, collaborations, or content inquiries
- Privacy & data requests: questions about our Privacy Policy or third-party advertising
Before You Write
Many common questions are already answered in our FAQ section, including how to use the From Table feature, the difference between cladograms and phylogenetic trees, and how to export your work. Checking there first may save you a wait.
Helping Us Help You
For bug reports, the following information helps us reproduce and fix issues faster:
- Your browser and version (for example, Chrome 121, Firefox 122, Safari 17)
- Operating system (Windows, macOS, Linux, iOS, Android)
- A short description of what you were doing when the problem occurred
- A screenshot if the issue is visual
- The exported JSON of your tree, if relevant
For feature requests, a sentence or two about the use case you have in mind is usually all we need.